Our Team
A dedicated team of specialists focused on clinical research billing, accounts receivable, and financial clarity.
A Team Built for Clinical Research Finance
At Clinical Research Billing, our strength comes from a team of specialists who understand every stage of clinical research finance. From budget review and invoicing to accounts receivable management and CTMS reconciliation, our team works together to ensure research sites are fully compensated for the work they perform.
We support both independent research sites and large networks, integrating with existing accounting teams and systems to provide consistent oversight, accurate reporting, and active revenue recovery.
What Our Team Supports
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Budget review and negotiation support
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Invoice generation and submission
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Payment reconciliation using CTMS data
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Active accounts receivable follow-up
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Extra procedure tracking and invoicing
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Cash and accrual-based financial reporting
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CTMS and eSource setup support
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Team Leadership
CRB’s work is led by experienced team leads who oversee billing operations, system integrity, and client support.
Kristi Etchberger
CEO, Majority Shareholder, Company Administration
Keith Karsten
Chief Operating Officer
Stace Baumgarten
Director- Management & Reporting
Steven Hill
Director, Shareholder
Kelli George
Senior Account Manager
Olga Brown
Senior Account Manager
Misty Waters
Senior Account Manager
Megan Ring
Senior Account Manager
With a Team of 30+ Account Managers & Account Supporters
Our Commitment To Clients
The CRB team shares a common goal of strengthening research sites by ensuring every client, whether an independent site or part of a large network, is fully compensated for their work. We bring accuracy, transparency, and accountability to clinical research billing, with a focus on long-term financial health and operational clarity.